Privacy Policy

The practitioner named on this website (“we”, “us”, “our”) is an independent medical practitioner providing services to patients from the rooms of Paeds in a Pod Pty Ltd. We respect your privacy and are committed to handling personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). This policy explains how personal information is handled in connection with this website and our practice.

This website

This website does not ask you to enter any personal information: it has no contact, booking or enquiry forms. Appointments are made through Paeds in a Pod, by phone or through its website.

When you visit, standard technical information is collected automatically, such as your browser type, device, the pages you view and your IP address. This may be used, in a form that does not identify you, to understand how the website is used and to improve it. We may use analytics tools, such as Google Analytics, which use cookies to do this. You can refuse or delete cookies in your browser settings, and the website will still work.

The website loads fonts and may link to maps and other services provided by third parties, including Google. These providers may process technical information, such as your IP address, on servers located outside Australia, under their own privacy policies. Links to other websites are provided for your information; we are not responsible for their content or privacy practices.

Personal and health information

To provide medical care we collect personal and health information, such as your or your child’s name, date of birth, contact details, Medicare and health fund details, medical history, and referral and correspondence from other health professionals. We collect it from you directly where possible, and from others involved in your care, such as your GP, other specialists and allied health professionals, with your consent or where the law allows.

Bookings, reception, billing and medical records are managed with Paeds in a Pod, and your information is held and protected under Paeds in a Pod’s Privacy Policy, available at paedsinapod.com.au/privacy.

How information is used and disclosed

We use and disclose personal information to provide your care and for directly related purposes you would reasonably expect: communicating with your referring doctor and others involved in your care, billing and Medicare claims, appointment reminders, quality and accreditation activities, and meeting our legal and professional obligations. We do not sell personal information, and we do not disclose health information for other purposes without your consent unless the law requires or allows it.

Keeping information secure

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure, and to destroy or de-identify it when it is no longer needed and the law allows.

Access and correction

You may ask for access to the personal information we hold about you, or for it to be corrected. Please contact Paeds in a Pod using the details below. We may ask you to confirm your identity, and in limited circumstances allowed by law we may decline a request and will tell you why.

Questions and complaints

If you have a question or a complaint about how your personal information has been handled, please contact us in writing. We will investigate and respond in writing. If you are not satisfied with the response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

Privacy Officer, Paeds in a Pod Pty Ltd
Suite 1, 12 Annerley Road, Woolloongabba Qld 4102
E: info@paedsinapod.com.au
T: (07) 3177 2000

Changes to this policy

We may update this policy from time to time. The current version is always available on this page.